Refund & cancellation policy
Project Y2K · 15 November 2026
- Tickets are non-refundable.
- If we cancel the event: every ticket is refunded in full to the original payment method.
- If we reschedule: your ticket stays valid for the new date. If you can't attend the new date, you can request a refund within [X] days of the announcement.
- If you were charged twice or charged without receiving a ticket: you'll get a ticket or a full refund of the extra or unfulfilled charge.
- Timeline: approved refunds are initiated within [X] business days and typically reach your account in 5 to 7 business days, depending on your bank.
- To request a refund: WhatsApp +91 90522 57297 or email projecty2k.2k26@gmail.com with your name, phone number and order ID.
- Fees: [STATE WHETHER ANY CONVENIENCE FEE IS REFUNDED].
- Refunded tickets are cancelled and stop working at entry.
Delivery
Tickets are digital and delivered instantly on screen after payment is confirmed, and by email. No physical shipping.